Retail Trend Technology Intervention - Retail Innovations 10
Tue, 15 Dec 2015

Retail Trend Technology Intervention - Retail Innovations 10

With the increasing importance of the millennial consumer and strong developments in the digital space, we witness how technology is playing a more integrated part in today´s stores - especially when looking at the more innovative retail concepts.

Technology however itself is not the innovation in this example; it is what the technology enables customers to do that provides a glimpse of true innovation. There are case examples of retailers integrating the use of technology to provide consumers with more choice, more access and more information than ever before.

Example cases range from UK´s Argos (with its omnichannel concept) to the OVS 2.0 in Milan and the US Amazon Dash.

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Ebeltoft Group strengthens its position in Thailand - Hypertrade Consulting
Mon, 16 Nov 2015

Ebeltoft Group strengthens its position in Thailand - Hypertrade Consulting

Ebeltoft Group is proud to announce its collaboration with Hypertrade Consulting as strategic Partner for Thailand. Ebeltoft Thailand/Hypertrade Consulting is the Bangkok based retail consulting firm established in 2005. Since then, the team has supported retailers and manufacturers develop and implement retail and distribution growth strategies in the region, in both modern and traditional trade.

Senior Consultants in our leadership team are experts who not only have the required world class consulting background, but also a practical experience in managing multi-channel retail operations in Asia. They enable us to build a value proposition that help clients develop world class strategies, business models and organisational design, that also integrate an in-depth understanding of the retail markets we are working on.

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Ebeltoft Group strengthens its position in South Africa - Fernridge Consulting
Thu, 29 Oct 2015

Ebeltoft Group strengthens its position in South Africa - Fernridge Consulting

Ebeltoft Group is proud to announce its collaboration with Fernridge Consulting as strategic Partner for South Africa. Ebeltoft South Africa/Fernridge Consulting is a Johannesburg-based consulting and research firm that focuses on sub-Saharan Africa. The team provides retail consulting, gap analyses, demographic studies, location strategies, retail expenditure, site evaluation and custom research reports through GIS & market research.

From the start, the company´s focus has been on the African continent and over the past 13 years the organisation has grown substantially and is well positioned for further growth through innovation and partnerships. We deliver a unique service to our clients through understanding their business, marketplace and customer needs.

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Retail Trend Online Offline Mashup - Retail Innovations 10
Wed, 16 Sep 2015

Retail Trend Online Offline Mashup - Retail Innovations 10

Concepts in this trend seamlessly blend the online and offline retail experience, allowing customers to shop where and how they want, at any time. Online tools are being adopted for in-store use to bring the immediacy of online into the brick and mortar world.

Example concepts range from Auchan´s Click & Collect in France, till the Rakuten Cafe in Tokyo, an extension of the marketing and promotional services that the brand offers beyond the online channel, Rakuten.com.

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International Retail Expansion
Thu, 16 Jul 2015

International Retail Expansion

We have reached the point where it has become impossible to neglect the importance of “international” in retailing, both in terms of expansion opportunities as well as new challenges.

With our Global presence in over 20 major retail markets and by blending the expertise of the Ebeltoft Group members from the “exporting country” and from the “importing country”, we partner with our clients to maximize the chances for success in an unmatchable way.

Please click the link below to learn more about our deep expertise and proven methodology for International Retail Expansion.

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Retail Trend Hyper Local - Retail Innovations 10
Wed, 15 Jul 2015

Retail Trend Hyper Local - Retail Innovations 10

There is real power in truly being local. Having the right products sourced from the community speaks to powerful macro trends around freshness, sustainability, and supporting the local community, while attempting to keep prices low.

It also compellingly speaks to safety, and the consumer’s desire to become better educated and more demanding about the products they are consuming. The trend has been around for some time but retailers are now bringing it to the next level (hyper local) by demonstrating how local, organic and meaningful it can be. Being truly local, and often eco-friendly, means adopting sustainable green habits that can also save money. Less packaging can lead to more efficiency, as this year’s cases demonstrate.

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Retail Trend Experiential Retailing - Retail Innovations 10
Mon, 06 Jul 2015

Retail Trend Experiential Retailing - Retail Innovations 10

With e-commerce growing in sales and popularity on a global basis, retailers are forced to ask more often, “What is the role of the store?” The quick answer is that it can no longer just be an efficient place to buy commoditized products. Stores are social gathering places, centers for knowledge, learning and information, a place for fun, or relaxation.

They are the ultimate showcases for merchandise, exciting customers with possibilities. They are motivators to love better, eat better or beautify one’s home. In short, experiential stores are wondrous places that can deliver experiences in a way that a website can’t.

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Ebeltoft Group strengthens its position in China - Full Jet
Tue, 30 Jun 2015

Ebeltoft Group strengthens its position in China - Full Jet

Ebeltoft Group is proud to announce its collaboration with Full Jet as Member for China. Ebeltoft China/Full Jet is the consulting and management services company for brands and retail businesses in China. With 20 years of experience in the region, our team has developed a deep understanding of how to market and promote retailers and brands with strong expertise in Fashion, Accessories, Lifestyle and Sports.

Ebeltoft China supports its clients through the entire process of their establishment in China. We tailor distribution strategies to ensure complete respect of the brand’s equity, while also managing the retail brand’s outlets and e-store operations at a national level. With its international and multi-functional capabilities, Full Jet is uniquely positioned to provide these services in Greater China.

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Retail Trend Curated Collections - Retail Innovations 10
Fri, 26 Jun 2015

Retail Trend Curated Collections - Retail Innovations 10

The heart of successful retailing lies in creating a coherent and compelling assortment for customers. Today, consumers are faced with greater access and more choices than ever before, so retailers must deliver assortments that are brought together in a unique way.

Strong examples of this trend are the German retailer Outfittery and American retailer Trunk Club. Both offer “try before you buy” menswear delivered to the home or office, a curated clothing service based on personalised online profiles completed by customers and sessions with the company´s faction stylists.

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Ebeltoft Group strengthens its position in Poland - Dia-Mart Polska
Fri, 26 Jun 2015

Ebeltoft Group strengthens its position in Poland - Dia-Mart Polska

Ebeltoft Group is proud to announce its collaboration with Dia-Mart Polska as Member for Poland. Ebeltoft Poland/ Dia-Mart Polska, is the Polish subsidiary of Dia-Mart Group and the only Polish consulting company dedicated to retail.

Thanks to the Dia-Mart Group know-how and methodologies, and the support of local retail experts, the team of consultants support Polish and foreign retailers wishing to enter the Polish market to better understand the consumer, define the good strategy and set-up the proper retail organisation.

Ebeltoft Poland also supports retailers with the development of the proper CRM or cross-channel schemes and efficient points of sales.

The Polish office is led by Damien de Maisonneuve, reinforced by his 12 years of experience directing retail marketing for Polish brands.

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NRF Big Show with Birchbox and Bilder & De Clercq
Tue, 16 Dec 2014

NRF Big Show with Birchbox and Bilder & De Clercq

Ebeltoft Group brings Birchbox and Bilder & De Clercq to the NRF Bigs in NYC to present the Global Retail Innovation session.

During the NRF Big Show ´15 Ebeltoft Group hosts the session "Global Retail Innovation: The Latest Concepts and Ideas Driving Change".

With retailers around the world searching for innovative ideas to reinvent their concepts and secure their competitive edge, Ebeltoft Group presents the latest global retail innovation trends and best innovation cases.

Fresh insight will be shared on how global "consumer purchasing influencers" and shopping behaviour are shaping the industry-from store formats, service expectation and curated collections to more powerful customer engagement and seamless online-offline mash up store concepts.

The session will be co-presented by two world class retailers: - Birchbox´s co-founder Katia Beauchamp will present the company´s success storey and share its recent innovative retail development where the company opened its first brick and mortar concept in SoHo. - The Dutch retailer Bilder & De Clercq twill be sharing their innovative retail story and explain how their concept goes beyond the general food concepts by offering solutions rather than an endless option of products.

Join us on Monday, January 12 at 10:15 (Level 1 EXPO Hall, EXPO Stage)

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Ebeltoft Group strengthens its position in Ireland - One Eighty Degrees
Mon, 10 Nov 2014

Ebeltoft Group strengthens its position in Ireland - One Eighty Degrees

Ebeltoft Group is proud to announce its collaboration with One Eighty Degrees as Retail Consulting Partner for Ireland.

Ebeltoft Ireland/One Eighty Degrees is the solution based Retail Consultancy company experienced in advising retail leaders and property managers on a broad range of strategic and operational issues . The team of consultants assist retailers to increase Customer Satisfaction, Sales and Profits by Implementing Retail Best Practice and offers either a one to one Consultant service or provide a complete project team with expert retail experience to focus on the business.

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Retail trend in the picture: Service Experience 2.0
Mon, 27 Oct 2014

Retail trend in the picture: Service Experience 2.0

The ability to buy almost anything online places pressure on retailers and service providers to effectively differentiate their offer. For intangible offers (insurance, banking), physical presence provides a new way to interact with the customer. Ironically, the growth in online access highlights the needs for physical space to truly connect with customers.

For services providers (telecom), they must figure out new ways to provide a compelling retail experience. And, they must do this in an environment where consumers are becoming increasingly wary of being “sold” to. Innovation cases highlight new ways to create a service experience to the consumer that are about experiences and connections, not just selling.

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Ebeltoft Group strengthens its position in Vietnam - ARC
Thu, 23 Oct 2014

Ebeltoft Group strengthens its position in Vietnam - ARC

Ebeltoft Group is proud to announce its collaboration with ARC as Consulting Partner for Vietnam.

Ebeltoft Vietnam/ARC is the dynamic retail expert team that aims to provide retailers with customised and profit-focus.

With many years in the retail industry, the ARC's consultants, expert trainers, and business improvement specialists have delivered much sales improvement to retailers and investors.

In addition, their retail training programs provide an affordable way to systematically train and manage your people to develop highly productive sales floors and maintain superior customer service standards that get the results you're looking for.

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Retail trend in the picture: Hyper Local
Fri, 04 Jul 2014

Retail trend in the picture: Hyper Local

There is real power in truly being local. Having the right products sourced from the communities speaks to powerful macro trends around freshness, sustainability, and supporting the local community. It also speaks compellingly to safety, and the consumers’ desire to become better educated and more demanding about the products they are consuming.

Retailers, large and small, are focusing on attempts to get local, really local. In this year’s innovations, there are extraordinary efforts underway across multiple countries to highlight local offers.

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Ebeltoft Group strengthens its position in Russia - IRG
Wed, 14 May 2014

Ebeltoft Group strengthens its position in Russia - IRG

Ebeltoft Group is proud to announce its collaboration with IRG as Member for Russia.

Ebeltoft Russia/ IRG provides professional marketing research and consulting in the Russian market, applying the latest and most effective methodologies.
Key specialization – retail (food/non-food/DIY), auto, finance, durables, FMCG Research experience in B2B (business research) and B2C (consumer research)

The main indicator of the quality of our work is the confidence shown by our clients, many of them cooperate with IRG for many years.

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Global Retail News
Mon, 12 May 2014

Global Retail News

Global Retail News is the world's only newsletter dedicated to international retail and as a contact of Ebeltoft Group we are able to offer you a reduced subscription and a free issue for download.

Every month top retail executives and investors across 17 countries read Global Retail News to review exclusive interviews, insights and news from right across the globe.

At Global Retail News we screen over 70 newspapers, research studies and business cases every month, offering an easy-to-read summary to keep you up to date in the key global retail issues and news. Provides exclusive interviews, insights and news from right across the globe.

Ebeltoft Group recently invested in Global Retail News and therefore we are in the position to offer you: - One free trial version - Exclusive 30% discount on an annual subscription, at only €35 per issue (normally €55).

To download the April issue click on the Global Retail News logo (user name GRNMAY2014 and password SbGMcd14).

Enjoy the April edition and feel free to share it with any of your colleagues or forward to your network.

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Global Cross Channel Retail Report; Entering the Omnichannel Era
Tue, 29 Apr 2014

Global Cross Channel Retail Report; Entering the Omnichannel Era

Ebeltoft Group´s 2014 Global Cross Channel Retail report studies leading retailers’ customer facing cross channel capabilities; analysing its development, state of maturity and Cross Channel Champions at global, category and country level.

The report furthermore provides the synthesis of Ebeltoft Group´s exclusive Global Cross Channel Survey, including retail executives perspective as to their perception on future cross channel development.

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Retail trend in the picture:Technology Intervention
Wed, 26 Mar 2014

Retail trend in the picture:Technology Intervention

Technology itself is not innovation; it is what the technology enables customers to do that provide a glimpse of true innovation. There are marvelous examples of uses of technology to provide the consumers with more choice, more access and more information than ever before.

Cases from Retail Innovations 8 show how technology helps provide: 24 hour access to goods and services, access to detailed information about products, seamless checkout experiences, the ability to precisely customize an offer and real time access to inventory that helps improve in-stock and tie together the online and offline world.

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Ebeltoft Retail Innovation Award 2013 –  Warby Parker!
Mon, 17 Mar 2014

Ebeltoft Retail Innovation Award 2013 – Warby Parker!

With the ongoing changes in consumer behavior, we witness many innovative retail concepts and disruptive models around the globe. Warby Parker clearly outpaces this trend and goes one step further.

Ebeltoft Retail Innovation Award tends to recognize the retail innovation case we expect to make a difference in the industry

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Ebeltoft Group strengthens its position in South Africa - Tungwa Retail Holdings
Mon, 17 Mar 2014

Ebeltoft Group strengthens its position in South Africa - Tungwa Retail Holdings

Ebeltoft Group is proud to announce its collaboration with Tungwa Retail Holdings as Member for South Africa.

Ebeltoft South Africa/ Tungwa Retail Holdings is a niche Retail Business Development & Management Consultancy with the vision of becoming a strategic South African, African and global Retail Solutions Enterprise in the dynamic and competitive retail market.

With its strong local positioning and solid background in the retail sector the company brings in-depth understanding of the South African retail market and consumer, and a solid set of services to support the local community and retailers interested in entering the market

For more information on the company please visit their website

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RETAIL INNOVATIONS 9 is out!
Mon, 17 Mar 2014

RETAIL INNOVATIONS 9 is out!

RETAIL INNOVATIONS 9 presents a synthesis of the most meaningful innovation trends and showcases those outstanding retail innovation cases that clearly display how these trends are forming today’s retail concepts.

The 9th edition of this publication showcases 54 of the best innovation cases from 23 countries and pinpoints the 9 global innovation trends. Some of these are:

In addition, RETAIL INOVATIONS 9 features the winner of the new Ebeltoft Retail Innovation Award 2013: Warby Parker

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Retail Internationalization - Trends, Failure & Success Drivers and future Outlook
Mon, 17 Mar 2014

Retail Internationalization - Trends, Failure & Success Drivers and future Outlook

Ebeltoft Group announces the release of its “2013 Retail Internationalization” white paper.

The study assesses recent internationalization trends and identifies the Key Drivers for Success and Failure when expending internationally. Furthermore, it pinpoints the 4 key issues that should be addressed by every retailer when developing its internationalization methodology.

More than 100 retailers from 18 countries* (operating over 125.000 stores) were included in the study that blends quantitative retail audits along with qualitative case analysis and retail executive interviews.

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Ebeltoft Group strengthens its position in India - Technopak
Mon, 17 Mar 2014

Ebeltoft Group strengthens its position in India - Technopak

Ebeltoft Group is proud to announce its new collaboration with Technopak as Member for India.

Ebeltoft India/Technopak is India’s leading management consulting firm with more than 20 years of experience in working with organizations across retail, consumer goods and services.

The company brings an in-depth understanding of the Indian marketplace for developing the right roadmap for the clients and will strengthen Ebeltoft Groups global positioning with an enforces presence in the attractive emerging retail market in India.

For more information on the company please visit: http:www.technopak.com

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Retail Innovations 8: Trends and New Concepts that are Transforming Retail
Mon, 17 Mar 2014

Retail Innovations 8: Trends and New Concepts that are Transforming Retail

RETAIL INOVATIONS 8 presents a synthesis of the most impactful and recent innovation trends as well as an overview of new cases that reflect how these trends are shaping today’s retail concepts, ranging from brick-and-mortar to on-line and cross-channel.

Click here to preview RETAIL INNOVATIONS 8

  • 40 + Innovation cases
  • 16 Countries
  • 8 Retail Innovations Trends

For more information contact Ebeltoft Group or our local member in your region.

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Retail trend in the picture: Online Offline Mashup
Mon, 17 Mar 2014

Retail trend in the picture: Online Offline Mashup

A new retail era order is emerging. It will seamlessly blend the online and offline retail experience together, allowing customers to shop where and how they want, at any time. Online tools are being adopted for in-store use to bring the immediacy of online into the brick and mortar world. We are at our infancy in truly seeing the impact of these efforts.

There is no question however that the majority of innovation, now and into the future, will demand that retailers offer the customer the best of what the physical and virtual world have to offer. Brick and mortar retailers are clearly beefing up their online and cross channel capabilities. But, in an interesting twist, online players are now using physical space to attract customers. This mashup of online and offline retail will continue to drive new innovation.

Click the image to download the cases. For more information about RETAIL INNOVATIONS 8 please contact us

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Retail trend in the picture: Retailvention
Mon, 17 Mar 2014

Retail trend in the picture: Retailvention

While new innovations in retail are exciting (and risky), the biggest changes in retail from a volume perspective occur when retailers attempt to re-invigorate mature businesses.

Innovation is occurring as existing retail businesses look for new ways to remain relevant to their consumers. Retailvention cases demonstrate how a concept can change through the addition of new categories or services or simply a more dramatic way to showcase assortments.

Click the image to download the Retailvention cases as presented in the recent Ebeltoft Group publication Retail Innovations 8. Cases include Desigual from Spain, Adidas Neo Lab from Germany, Magazine Luiza from Brazil, Walgreens from the US and more

For more information about RETAIL INNOVATIONS 8 please contact us

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Retail trend in the picture: Eco Friendly
Mon, 17 Mar 2014

Retail trend in the picture: Eco Friendly

Eco-Friendly—Green is Good. The trend towards Greentailing seems to ebb and flow with the economy. While “green” was “the” hot topic just a few years back, it seems to have lost some steam in recent years. Much of this can probably be attributed to the economy.

While most consumers still express a preference to behave in an eco-friendly manner, the practical realities of budgets and performance of green products has slowed down the trend.

While it has slowed down, it has certainly not gone away. This year’s innovations reflect the many paths towards green, from environmentally conscious buildings to product driven offers that build entire formats around sustainability.

Will the latest green trend be “sustainable?”

For more information about RETAIL INNOVATIONS 8 please contact us.

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Retail trend in the picture_ Customization and Crowdsourcing
Mon, 17 Mar 2014

Retail trend in the picture_ Customization and Crowdsourcing

Increasingly, customers are playing an active role in defining and determining the assortment. Consumers are no longer just passive recipients of what a retailer “thinks” they might want; they are active participants in the creation of the retail offer themselves.

From user submitted ideas to voting on favorite products, retailers are ceding more control of the store to their customers. Or, allowing the customer to essentially drive product development to create a truly customized experience.

Click the image to download the Customization and Crowdsourcing cases as presented in the recent Ebeltoft Group publication Retail Innovations 8.

For more information about RETAIL INNOVATIONS 8 please contact us.

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Retail trend in the picture: Curated Collections
Mon, 17 Mar 2014

Retail trend in the picture: Curated Collections

The heart of successful retailing lies in creating a coherent and compelling assortment for customers. It therefore is the job of any retailer to be an effective merchant, selecting the best products they can to create a coherent offer. So, the notion of curated retailing is certainly not new: what has changed is the consumer’s ability to access goods from a much broader (and global) variety of providers.

With the customer able to tap into nearly infinite access to products, this puts even more pressure on retailers to develop a clear and meaningful offer. Simply having a broad selection of products is no longer a differentiator—bringing these products together in unique ways offers retailers an ever changing way to innovate.

For this version of Retail Innovations, multiple entrants focus on innovatively creating assortments—no longer solely based on category but on a broader lifestyle view of the consumer. Cases showing how this trend has been translater into new concepts come from Australia and the US.

Click the image to download the cases. For more information about RETAIL INNOVATIONS 8 please contact us

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Full keynote session video - NRF BIG SHOW ´13 - What Will It Take to Thrive in the Global Arena
Mon, 17 Mar 2014

Full keynote session video - NRF BIG SHOW ´13 - What Will It Take to Thrive in the Global Arena

Ebeltoft Group´s recent keynote session at the NRF BIG SHOW ´13.

Presenting on the last findings of Ebeltoft Group´s research and co-presented by Mango and Delhaize SVP´s.

The session is in parallel with Ebeltoft Group´s upcoming whitepaper "Retail Internationalization -- Failure & Success Drivers, Trends and Future Outlook" based on an exclusive global study (50+ retailers, 15+ counties and CEO interviews).

The whitepaper will examine factors behind the failure and success of retailer´s internationalization, its trends and future outlook of the international retail arena.

The exclusive study is conducted by Ebeltoft Group´s local retail experts around the globe, blending its established retail expertise with retailer's audits and executive interviews. http://www.youtube.com/watch?v=fBh0skzVCsk

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ALIGNING THE BRICKS AND CLICKS, how retailers align their in store and online shopping from a store-centric perspective
Mon, 17 Mar 2014

ALIGNING THE BRICKS AND CLICKS, how retailers align their in store and online shopping from a store-centric perspective

Based on a 16 country and multi-sector analysis, Ebeltoft Group is proud to announce its forthcoming exclusive report that: • Analysis the level of alignment of brick & mortar with the retailer´s online stores from a store-centric perspective. • Identifies best practice cases from around the world • Defines the global retail champions in this area

The report, forthcoming in May this year, is an exclusive publication from Ebeltoft Group with the local market analysis being conducted by the Ebeltoft Group Members around the world.

For more information on the report and our services contact our Member in your region or Ebeltoft Group.

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World class Retailers and new research & insights in Retail Innovations brought by Ebeltoft Group at the World Retail Congress 2011
Mon, 23 Sep 2013

World class Retailers and new research & insights in Retail Innovations brought by Ebeltoft Group at the World Retail Congress 2011

During the recent WRC 2011, the Ebeltoft Group hosted the leading session “Retail Innovations, still alive and kicking” that presented the emerging Retail Innovation trends as outlined in Ebeltoft Group´s international and annual research.

Presented by Fabrizio Valente, CEO Kiki Lab (Ebeltoft Italy), the session presented an overview of the trends and explained that the focus on “Story-telling”, is an emerging approach that can help retailers to build success through connecting with their shoppers via in-store story-telling of e.g. the retailer´s vision, mission or products. As example the Spanish retailer Happy Pills was presented; a new concept of candy store that looks as a pharmacy and targets adults. The session concluded with presentations by two retailers that are strongly involved in innovation; Adidas with its digital Wall and Eataly, winner of the WRC Award 2011 in the Retail Innovation category, with its New York concept.

In a subsequent session Cédric Ducrocq, CEO Dia-Mart (Ebeltoft France) co-presented with the CCO Carrefour Group, José Carlos González-Hurtado, the Carrefour’s vision of the future and the new concept of Carrefour Planet, that is re-inventing the hypermarket format. A project with which the company takes the lead in the sector with a new and successful strategy and concept.

Ebeltoft Group has partnered with the WRC from the very beginning in 2007, and this year for the second time formed the Expert Jury for the Retail Innovation Award with Fabrizio Valente as Chairman.

Since 2004 the Ebeltoft Group publishes its annual Retail Innovations research carried out worldwide to identify the latest global trends and best cases. Please contact us to receive a copy of the 2011 Retail Innovations 7 (forthcoming in November 2011).

Click on the WRC logo to download the presentation from the session “Retail Innovations, still alive and kicking”)

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Retail Innovations at EuroShop - Düsseldorf  2011
Mon, 23 Sep 2013

Retail Innovations at EuroShop - Düsseldorf 2011

The Italian member of Ebeltoft Group, Kiki Lab, presented our Retail Innovations survey at the EuroShop Retail Show in Düsseldorf.

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Retail Innovations 6 - 2010
Mon, 23 Sep 2013

Retail Innovations 6 - 2010

Since 2004 Ebeltoft publishes its yearly research on Retail Innovations that focuses on emerging Retail Trends and analyse the most innovative Retail cases worldwide. The 2010 issue, Retail Innovations 6 – is titled Shaping the future of retail. For more information contact the Ebeltoft member in your region.

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Retail Innovation Award 2011
Mon, 23 Sep 2013

Retail Innovation Award 2011

The Retail Experts from the Ebeltoft Group will form the Jury for the World Retail Award 2011 Innovation Category. Backed up with worldwide retail expertise, the Jury will analyse the submitted cases and draw up a short list of the most promising and innovative retail cases from around the globe.

This year’s jury is compiled of Fabrizio Valente-Ebeltoft Italy (chairman), Neil Stern-Ebeltoft USA, Luke Lim-Ebeltoft Singapore, Thomas Rotthowe-Ebeltoft Germany, Alberto Serrentino-Ebeltoft Brazil and Brian Walker-Ebeltoft Australia.

A selection of the entries and the finalist cases will be included in a publication published by the Ebeltoft Group later this year.

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Pragma win 'Commercial & Operational Due Diligence Firm Of The Year'
Mon, 23 Sep 2013

Pragma win 'Commercial & Operational Due Diligence Firm Of The Year'

Pragma are delighted to have been awarded 'Commercial & Operational Due Diligence Firm Of The Year' by Finance Monthly magazine.

We have supported 20 deals in 2010 including:

  • LGV Capital's acquisition of Snow+Rock
  • LDC take a significant stake in Mountain Warehouse
  • Darwin's acquisition of Fenn Wright Manson
  • TPG's acquisition of Republic
  • Charterhouse's acquisition of Card Factory
  • TA Associates take a majority stake in Cath Kidston
  • LDC's backing of the management buy-out of Antler
  • OpenGate Capital's acquisition of Nicole Farhi

Pragma provides commercial due diligence services to private equity firms, banks and other investors. Our commercial due diligence services evaluate the current performance and assesses the future potential of the investment. This allows investors to make more informed decisions and reduce the risks of acquisition.

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Neuromarketing
Mon, 23 Sep 2013

Neuromarketing

As customer loyalty and enthusiasm are created at the points of contact of a company with its customers, it can be reasoned that Customer Experience Management (CEM) is the main success factor in today´s marketing and sales. Practically speaking however, what brings about such experiences? How can they be influenced? The answers to these questions can be found in the – for the most part – unconscious processes of the customer’s brain.

It is time to consider these diverse points of contact from a completely new perspective: From the perspective of the unconscious mind. The Neuromarketing Conference 2012 will guide you through one of the most fascinating areas of current brain research and, at the same time, will provide you with valuable tips as to how you can implement this knowledge in your CEM.

Ebeltoft Germany/Gruppe Nymphenburg cordially invite you to take part in this day of exciting presentations and discussions. The world’s leading brain researchers and CEM experts will provide you with fascinating insights into the findings and possibilities which neuromarketing offers in order to increase customer loyalty and enthusiasm.

For more information please contact the Ebeltoft Group company in Munich, Germany: b.schwarz@nymphenburg.de

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NeoConsumer 2 - Global research 2011
Mon, 23 Sep 2013

NeoConsumer 2 - Global research 2011

NeoConsumer 2 is the 2nd edition of this global study led by GS&MD (Ebeltoft Brazil). Covering 15 countries, the study seeks to in detail analyse the contemporary multichannel consumers acknowledged as NeoConsumer.

After the publication of the previous edition in 2009, again we have witnessed a shifting shopper behaviour as a result of how solutions and technologies at the B2B, B2C and store level are chaining our day-to-day life and purchasing decisions.

The NeoConsumer 2 designed an overview of these changes, identifying the main parameters and developments from a global perspective and local point of view. Key subjects addressed are Social Shopping, online and Multichannel purchasing, Virtual & Physical stores and Mcommerce

Countries included in the study are: Australia, Brazil, Canada, Chile, Denmark, France, Germany, Italy, Mexico, Romania, Turkey, United Kingdom and United States.

For more information on NeoConsumer 2 contact the Ebeltoft Group member in your region.

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Fit for Business breakfast Australia
Mon, 23 Sep 2013

Fit for Business breakfast Australia

Ebeltoft Australia/Retail Doctor Group recently held its annual ‘Fit for Business’ breakfast event for over 500 retail executives in Sydney and Melbourne.

Bernie Brookes (CEO of Myer) and Brian Walker (Managing Director of Retail Doctor Group) shared global and local retail trends to help Australian retailers keep up with the speed of change in retail.

Click on the logo to see a video with information on Ebeltoft Australia/Retail Doctor Group and some images from the ‘Fit for Business’ breakfast momentum.

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Ebeltoft Group Meeting - Shanghai 2011
Mon, 23 Sep 2013

Ebeltoft Group Meeting - Shanghai 2011

In March the Ebeltoft Group held its first meeting of this year in Shanghai to present new trends and developments in the retail market and to discuss the opportunities in emerging markets such as China, Brazil and India. Further central themes of the discussions were the creation of value to retailers entering new (emerging) markets, Shopper Marketing and the latest developments in the area of Multi-Channel retailing. During the last day the group visited the most prominent and innovative retail concepts in Shanghai with presentations and interviews with the local retail Managers.

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Ebeltoft UK_ Pragma is _Strategic Advisory Firm of the Year
Mon, 23 Sep 2013

Ebeltoft UK_ Pragma is _Strategic Advisory Firm of the Year

Pragma has just been awarded "Strategic Advisory Firm of the Year" for 2011 by DealMakers Monthly Magazine. This follows our recent award of 'Commercial & Operational Due Diligence Firm Of The Year' by Finance Monthly magazine.

Pragma provide commercial and operational due diligence services to private equity firms, banks and other investors. Our commercial due diligence services evaluate the current performance and assesses the future potential of the investment.

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NRF Big Show 2012
Mon, 23 Sep 2013

NRF Big Show 2012

As in previous years, Ebeltoft Group as well was represented during the 101st edition of this important retail event.

Alberto Serrentino (Ebeltoft Brazil/GS&MD) was a speaker at the Global Retail Forum where he shared his insight on the retail landscape in Brazil and Anne Brouwer (Ebeltoft USA/McMillanDoolittle) presented New Merchandise Strategies for Retail Growth at this year's event.

Furthermore, the NRF 2012 gathered 24,000 participants, considering that almost 300 of them formed the Ebeltoft Brazil/GS&MD – Gouvea de Souza delegation shows our international leadership for this event. Brazilian Minister Mr. Fernando Pimentel from the Ministry of the Development, Industry, Commerce and Services, invited by IDV and Ebeltoft Brazil/GS&MD, was also present and addressed a presentation to the Brazilian attendees. Exclusive content and wrap-up meetings for the delegation were carried out at the New York Palace, which brought the Brazilian delegation into further insights in the retail world.

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storai India -  Ebeltoft Group article on Innovation
Mon, 23 Sep 2013

storai India - Ebeltoft Group article on Innovation

In parallel with the release of Ebeltoft Group´s RETAIL INNOVATIONS 8, the Retail Association India published its November issue of "storia Magazine" with as cover story: "It is All About Innovation!".

Ebeltoft USA Partner Neil Stern explains in the articles some of the Retail Innovation Trends as highlighted in RETAIL INNOVATIONS 8.

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Retail Innovation Award 2012 Nominees - WRC_ Ebeltoft Group Retail Expert Jury
Mon, 23 Sep 2013

Retail Innovation Award 2012 Nominees - WRC_ Ebeltoft Group Retail Expert Jury

In collaboration with the World Retail Congress (WRC), Ebeltoft Group announces the nominees for the 2012 Retail Innovation Award.

With a record number of entries from all over the world, Ebeltoft Group´s Retail Expert Jury has come to a final short list, identifying innovative retail cases in terms of concept and shopper engagement:

• C&A Brazil - C&A Fashion Like (Brazil) • Desigual - La Vida es Chula Store Barcelona (spain) • Diehl & Brüser Handelskonzepte - Emmas Enkel (Germany) • Energy Resources - Zew Store (Italy) • Magazine Luiza - Magazine Você (Brazil) • Top3 by design – (Australia)

The Retail Innovation Award winner will be announced at the Awards Ceremony on September 20th during the World Retail Congress in London.

For more information contact us: Mail: ebeltoft@ebeltoftgroup.com

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Retail Innovation 7 - Shaping the Future of Retail.pdf
Mon, 23 Sep 2013

Retail Innovation 7 - Shaping the Future of Retail.pdf

Ebeltoft Group is proud to present its 7th issue of the Retail Innovations research that each year presents an analysis of the latest retail innovation trends in the area of new retail concepts and retail business models from local markets around the world.

Highlights of Retail Innovations 7:

• 10 Retail Innovations Trends • 25 Concept Innovation cases • 4 Business Innovation cases

Several trends from last year, like Service Efficiency, moved into a more mature stage and new evolving trends have been identified: Storytelling, Multi-sensory, Holistic service.

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New Chairman  of the Board
Mon, 23 Sep 2013

New Chairman of the Board

Dr. Thomas Rotthowe, 42, Member of the Board of Directors of Gruppe Nymphenburg Consult AG, was appointed new Chairman of the Board of Ebeltoft Group - International Retail Experts. He follows after John Torella, Senior Partner of J.C. Williams Group Ltd., Canada, who still remains member of the Board after concluding a 2-year period as Chairman and having achieved great progress in building the international brand of Ebeltoft Group.

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I Trust in You 2011 - Milan
Mon, 23 Sep 2013

I Trust in You 2011 - Milan

Customer trust is one of the key strategic assets to become more competitive in the retail industry. This was the main theme touched on by Fabrizio Valente (CEO of Ebeltoft Italy/ Kiki Lab) during his speech at the Kiki Lab’s congress “Mi fido di te 2011” (I Trust in you 2011).

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Ebeltoft Group´s Retail INNOVATIONS SESSION at the World Retail Congress 2012 in London
Mon, 23 Sep 2013

Ebeltoft Group´s Retail INNOVATIONS SESSION at the World Retail Congress 2012 in London

During the recent WRC 2012, Ebeltoft Group hosted the leading session “New Concepts and Formats That are Transforming Retail”. The session presented a synthesis of the latest global retail innovation trends and future innovation drivers as well as an overview of the Award nominees and finalists of the Retail Innovation Award.

Presented by Neil Stern, Partner at McMillan Doolittle/Ebeltoft USA the session presented a synopsis of the trends and innovation cases. Some of the identified trends are; Curated Collections (an emerging approach that can help retailers to thrive, as successful retailing lies in creating a coherent and compelling assortment for customers), Hyper-Local, Channel Transformation and Retailvention. All trends and cases are described in Ebeltoft Group´s forthcoming publication Retail Innovation 8.

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Asian retailers on the rise in pursuit of growth. Ebeltoft UK in Retail Week
Mon, 23 Sep 2013

Asian retailers on the rise in pursuit of growth. Ebeltoft UK in Retail Week

Ebeltoft UK/Pragma Consulting comments on the development of Asian retailers in a recent article of Retail Week.

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AND THE WINNER IS; C&A Brazil _ Fashion Like_ Retail Innovation Award 2012
Mon, 23 Sep 2013

AND THE WINNER IS; C&A Brazil _ Fashion Like_ Retail Innovation Award 2012

This year´s winner of the Retail Innovation Award, announced during the WRC Award Gala in London, is C&A BRASIL (C&A Fashion Like). The innovative initiative enables customers through Facebook to “Like” their favorite items, and in real time, the “Likes” are updated on a small display on the in-store clothing hangers.

Ebeltoft Group has partnered with the WRC from the very beginning in 2007, and this year for the third time formed the Expert Jury for the Retail Innovation Award.

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NRF BIG SHOW 2013 - Ebeltoft Group Session _ Retail Internationalization - What Will It Take to Thrive in the Global Arena
Mon, 23 Sep 2013

NRF BIG SHOW 2013 - Ebeltoft Group Session _ Retail Internationalization - What Will It Take to Thrive in the Global Arena

As we have witnessed the global race of retailers expanding to new markets, two prominent strategies have been dominating: expansion of mass market retailers in the fast-developing countries knows as “BRICS” and a global expansion with almost no concept localization by “segmented” retailers with strong brands.

In order for retailers to be successful now, innovative concepts and methods are needed to exceed customer expectations in the global arena. This session will feature results from a study ( conducted by Ebeltoft Group) evaluating retail internationalization trends and provide insight on fresh, new strategies for successfully expanding into new countries.

Two leading global retail executives will share their perspectives and lessons learned during the execution of their company’s multi-national expansion plans.

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Ebeltoft Group expansion to the Netherlands - Q&A Research & Consultancy
Mon, 23 Sep 2013

Ebeltoft Group expansion to the Netherlands - Q&A Research & Consultancy

Ebeltoft Group is proud to announce its new collaboration with Q&A being the official Ebeltoft Group Member for the Netherlands.

Ebeltoft the Netherlands/ Q&A is a consulting and research agency specialized in the retail industry. Fore more than a decade the firm has been advising retailers as well as manufactures and providers to the retail sector with their retail insight and expertise.

For more information on the company please visit: www.q-and-a.nl

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Ebeltoft celebrates 20th anniversary in April 2010
Mon, 23 Sep 2013

Ebeltoft celebrates 20th anniversary in April 2010

The Ebeltoft Group International Retail Experts was founded in 1990 - reason enough to celebrate our 20th anniversary during our next meeting in Cambridge, UK on April 25. To the gala dinner we expect our founding members Bruno Christensen, George Dittmar and Jef Harris.

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