Global Cross Channel Retail Report; Entering the Omnichannel Era

Global Cross Channel Retail Report; Entering the Omnichannel Era

Ebeltoft Group

Ebeltoft Group´s 2014 Global Cross Channel Retail report studies leading retailers’ customer facing cross channel capabilities; analysing its development, state of maturity and Cross Channel Champions at global, category and country level.

The report furthermore provides the synthesis of Ebeltoft Group´s exclusive Global Cross Channel Survey, including retail executives perspective as to their perception on future cross channel development.

Link