Ebeltoft Group frequently publishes articles on developments in the national and international retail landscape and shares its expertise on the latest industry topics.

Some of our Publications


Mon, 31 Oct 2016

Global Cross Channel Retail Report; Entering the Omnichannel Era

Global Cross Channel Retail Report; Entering the Omnichannel Era

Ebeltoft Group´s 2014 Global Cross Channel Retail report studies leading retailers’ customer facing cross channel capabilities; analysing its development, state of maturity and Cross Channel Champions at global, category and country level.

The report furthermore provides the synthesis of Ebeltoft Group´s exclusive Global Cross Channel Survey, including retail executives perspective as to their perception on future cross channel development.

By Lourens Verweij and Jim Okamura

Global Cross Channel Retail Report; Entering the Omnichannel Era

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